Selected work / Social SolutionsContent / Operations / Strategy

Social
Solutions

The marketing
Mary Poppins.

Role
Content Marketing Manager
Tenure
Sep 2016 – Feb 2018
Business
SaaS for nonprofit
outcomes tracking

01 / The scope

A little bit
of everything.

01 / Make

Content

Writing & quarterly assets

02 / Launch

Campaigns

Planning & production

03 / Connect

Pipelines

Lead scoring & system sync

04 / Report

Insights

Data, metrics & board reporting

HubSpotLead scoring + syncSalesforce

An overview of my responsibilities, not an original company diagram.

02 / The situation

Joining a team
still being built.

Social Solutions was a SaaS company building software to help nonprofits track their outcomes. It had recently been acquired by a large equity firm and was overhauling its operations. I joined as content marketing manager in 2016. For the first six months, I worked directly with the VP of Marketing while she worked to build a new marketing team.

What I worked on.

03 / What I did
01

Content and campaigns

I produced content and planned campaigns for each quarter, averaging seven campaigns and 24 content assets. I also led content and social media specialists.

02

Pipelines and lead scoring

I built and synchronized marketing pipelines and lead scoring through HubSpot into Salesforce. The work also included inbound funnels and lead-generation campaigns using Marketo.

03

Data and reporting

I ran the data and metrics, used them to adjust SEO and lead generation, and presented the work to the executive team and board.

Behind the work.

04 / Campaign archive

These are some of the ebooks, website pages, and resource campaigns from that work. The topics came from the day-to-day needs of nonprofits: reporting outcomes, getting out of spreadsheets, and closing out the fiscal year.

The samples include Reporting Best Practices, Held Hostage by Spreadsheets, and the Nonprofit Close-Out Kit, alongside the website and landing pages where people found them.

Social Solutions Reporting Best Practices ebook mockup, subtitled From Old-School to Modern Reporting.
EbookReporting Best PracticesView full size
Held Hostage by Spreadsheets ebook cover with ransom-note lettering and chains, shown beside an open spread.
EbookHeld Hostage by SpreadsheetsView full size
Archived Social Solutions homepage showing nonprofit-focused messaging, a customer story, resources, and software information.
Website archiveSocial Solutions homepageView full size
Social Solutions nonprofit fiscal-year close-out kit landing page with a download form and previews of the resource materials.
Resource landing pageNonprofit Close-Out KitView full size
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